“Stratagem gets results. Whilst working with them we have seen an increase in new business and greater savings for clients. Their quick and creative approach around development topics pulled us all in the same direction, provided greater clarity around roles and responsibilities and inspired pride and enthusiasm in all our managers”.

Alan Hoskins, Director of Procurement at SoEPS

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Client story

The NHS spends over £20bn a year on goods and services and needs to make savings in order to release resource to front line services. SoEP’s remit was to do this at a Regional level working with and on behalf of NHS Trusts. The SoEps senior management team (SMT) wanted to foster a culture that would enable all to:

Put the client first
Build strategic alliances 
Pull together as one team
Deliver year on year savings
Gain and retain new business
Thrive on change

Interventions

Business results

Stratagem pulled together a series of development interventions which included:

Half day event to create a one team ambition and road map
Focus groups to co create competencies and role remits to achieve the ambition 
An executive coaching programme for the SMT
Cross team projects and team coaching 
Expresso workshops around priority topics for mangers

The expresso learning events included the following topics:

Lead with the customer in mind 
Create and sustain your team
Manage and lead
Quality conversations
Handle tricky people with ease
Deliberate Delegation
Make politics work
Get yourself seen and heard
Develop and align your personal Brand  
Make change stick

 

The first NHS organisation to win the CIPS accreditation platinum award

X% positive increase in the customer satisfaction survey 

100% positive feedback with all staff who attended events

100% achievement of saving targets and new business targets

Business intelligence around core competencies and specialist skills