“We have appreciated Stratagem’s systematic approach to the assessment of our needs. The activities that they proposed and delivered provided practical and professional input. This has been reflected in the very positive feedback they have had. We particularly enjoyed their engaging style and obvious enthusiasm for what they do.”

Andrew Griffiths, Director of Informatics Services

Client story

In 2010 NWIS was formed through the amalgamation of five separate organisations, responsible for differing aspects of the application of informatics throughout the health Service in Wales. The newly formed NWIS board wanted to give everyone the opportunity to participate in shaping the new organisation.

Our brief was to engage all staff in the organisational design project to:

Give all the opportunity to network
Present the business strategy and vision
Gather intelligence into the functional activities and analyse the fit with the proposed structure 
Pinpoint, interfaces, duplication, gaps, anomalies and opportunities

Interventions

To achieve this we:

  • Facilitated discussion and clarification of success criteria with the internal OD team and Directors
  • Held 1-2-1 Interviews with a cross section of leaders
  • Designed and delivered events for the whole leadership population
  • Ran high impact workshops covering 400 staff to collect data around roles, responsibilities and activities.

The topics involved included:

The Welded team
The Inquisitive team
The Ambitious team
Ensuring Execution
Cross Team collaboration
Direct and sign post

Business impact

Increased commitment from all staff

Operational activities aligned with the business objectives and the high level structure

Robust and clearly documented business intelligence used to inform decisions about the detailed structures and job roles in NWIS

Accelerated acceptance of the merger and change plan